The opportunity
OpenAI’s mission is to ensure that general-purpose artificial intelligence benefits all of humanity. The Consumer Verticals team explores how ChatGPT can become meaningfully more useful in important areas of people’s lives, including health, finance, and emerging agentic experiences.
What you'll do
Shape the product and design direction for purpose-built consumer experiences: across areas such as health, finance, and general consumer agents.
Design and ship high-quality products from early concepts and prototypes: through detailed interaction design and final visual execution.
Define how ChatGPT should behave in different domains while preserving a: coherent, distinctly OpenAI experience.
Explore new interaction models for AI systems that can understand context,: support complex decisions, and take action on a user’s behalf.
Partner closely with research, engineering, product management, safety, and: domain experts to turn technical capabilities into useful and responsible products.
Conduct and apply user research to understand the distinct needs,: expectations, and risks within each vertical.
What they're looking for
- Balance specialized domain requirements with reusable patterns that can: strengthen ChatGPT and accelerate future product development.
- Contribute to OpenAI’s broader design culture and raise the bar for consumer product craft.
- Have substantial experience designing and shipping high-quality consumer software at scale.
- Bring exceptional UX, UI, and interaction design skills, with a high bar for craft in every stage of the work.
