The opportunity
OpenAI’s Product Design & Manufacturing (PD&M) vertical works with customers across the product lifecycle, from product engineering to the factory floor. We help manufacturers identify and deploy high-value applications of frontier AI that shorten product development cycles,…
What you'll do
Join and help lead early customer conversations and workshops, bringing: relevant manufacturing context to operators, technical leaders, and senior executives.
Surface and frame high-value manufacturing problems, then advise FDE and: account teams on likely fit, impact, constraints, and adoption considerations.
Partner with FDE and customer teams throughout delivery to keep solutions: grounded in operational reality, identify manufacturing risks early, and support adoption and measurable customer value.
Serve as the manufacturing expert in the room, bringing credibility across: factory processes, production systems, operational constraints, and business tradeoffs.
Help win and expand strategic partnerships by shaping account strategy,: executive engagement, compelling use cases, buyer narratives, and credible commercial paths.
Establish a clear operating cadence across priority manufacturing pursuits: and deployments, with explicit owners, capacity tradeoffs, risks, decisions, and measures of success.
What they're looking for
- Deep expertise in manufacturing processes and factory operations, with the: credibility to speak the customer’s language and challenge assumptions.
- A track record of operating factories or complex production environments, or: directly implementing manufacturing solutions with customers.
- Strong technology and AI fluency, along with the learning agility to operate: effectively in a fast-moving frontier-technology environment.
- Excellent discovery and problem-framing skills, including the ability to help: customers articulate ambiguous operational needs and advise FDE on fit and impact.
- The ability to partner credibly with FDE and other technical teams while: respecting their ownership of problem selection, scoping, proposals, and architecture.
- Evidence of commercial impact in complex technical or industrial: environments, including earning executive trust, shaping account strategy, challenging risky or low-value work, and helping win or expand partnerships.
- High agency, low ego, sound judgment, and a willingness to do the detailed: work required to move outcomes forward.
- Clear, concise communication and exceptional follow-through across factory: operators, senior executives, account teams, and cross-functional technical partners.
