The opportunity
Toast is driven by building the platform that helps merchants adapt, take control, and get back to what they do best: building the businesses they love.
What you'll do
Own the vision, strategy, and roadmap for the Branded Mobile App: where the product goes, what we build next, and how it drives first-party sales and repeat guest behavior at scale.
Ship agentic features that help operators grow guest frequency, moving new: guests to repeat and casual guests to regulars.
Expand the app into new surfaces and verticals, growing both the core use case and Toast’s addressable market.
Partner with cross-functional teams (Engineering, Design, Marketing, Sales,: Customer Success) to define and deliver high-impact features.
Drive deep customer empathy through interviews, usability testing, analytics,: and app store feedback to make sure we’re solving real problems for restaurants and their guests.
Use data to set priorities and measure impact, holding the product to metrics: like first-party order volume, guest retention, and loyalty engagement.
What they're looking for
- + years of product management experience, with a track record of driving: strategy, execution, and measurable impact.
- Experience with consumer-facing mobile products (iOS/Android)
- Entrepreneurial mindset: you thrive in fast-paced environments, balance short-term results with long-term vision, and embrace iteration.
- Strong ability to translate data into actionable insights and customer outcomes.
