The opportunity
At FourKites we have the opportunity to tackle complex challenges with real-world impacts. Whether it’s medical supplies from Cardinal Health or groceries for Walmart, the FourKites platform helps customers operate global supply chains that are efficient, agile and sustainable.
What you'll do
Author detailed user stories, acceptance criteria, and feature specifications: for capabilities such as safety stock threshold configuration, order-at-risk dashboards, and AI-assisted stock transfer recommendations.
Translate ambiguous customer requirements into structured, engineering-ready: backlog items with clear scope boundaries.
Own sprint-level backlog grooming in collaboration with the engineering: manager, ensuring tickets are well-defined and prioritized before each cycle.
Conduct structured discovery sessions independently with supply chain: planners, procurement leads, and operations teams.
Synthesize raw customer feedback, field notes, and survey data into: prioritized problem statements and product hypotheses.
Maintain a continuous feedback loop with pilot customers during early: rollouts, identifying adoption gaps and surfacing them as actionable product improvements.
What they're looking for
- Prior experience at a supply chain software company, a shipper/manufacturer,: or a supply chain consulting practice.
- Familiarity with ERP and WMS ecosystems (SAP, Oracle, Manhattan, HighJump): and how they integrate with third-party visibility or planning tools.
- Exposure to AI/ML-assisted recommendations in an operational supply chain: context — such as automated reorder suggestions, stockout prediction, or inventory rebalancing.
- Background as a demand planner, procurement analyst, or supply chain: operations professional who has transitioned into a product or technical role.
- Experience with supply chain visibility platforms or similar real-time logistics and inventory products.
- Familiarity with KPIs such as OTIF, inventory turnover, case fill rate, and days of supply.
