The opportunity
Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences…
What you'll do
Define the product vision, strategy, and roadmap for how guests discover,: book, and enjoy services—from the first impression to the moment the chef arrives or the car is dropped off.
Ship and iterate fast. Prototype and partner with engineering and design to: build, launch experiments, read the results, and decide what to double down on and what to kill.
Live in the data. Define the metrics that matter, like conversion, attach: rate, repeat booking, guest satisfaction, and use them to find where guests drop off and where the biggest opportunities are.
Obsess over the guest. Talk to guests, read the reviews and support tickets,: take the bookings yourself. Bring the real, unfiltered voice of the guest into every prioritization conversation.
Balance both sides of the marketplace. Partner with the supply and operations: teams building the provider side, so that what's great for guests is also sustainable for the hosts and partners delivering the service.
Drive clarity across orgs. Bring engineering, design, marketing, ops, legal,: and leadership along with a clear strategy.
What they're looking for
- + years of consumer product management experience.
- Track record of taking 0→1 product ideas through incubation, piloting, and: graduation to scaled products — at a consumer internet company, marketplace, or equivalent.
- Experienced builder: Ability to prototype using the latest AI tools to prove hypotheses and get user feedback quickly
- Strong business acumen: Ability to rapidly assess business viability, size opportunities, and translate loosely-defined hypotheses into testable MVP scopes.