Product Manager, ServicesActive$232K

The opportunity

Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences…

What you'll do

  • Define the product vision, strategy, and roadmap for how guests discover,: book, and enjoy services—from the first impression to the moment the chef arrives or the car is dropped off.

  • Ship and iterate fast. Prototype and partner with engineering and design to: build, launch experiments, read the results, and decide what to double down on and what to kill.

  • Live in the data. Define the metrics that matter, like conversion, attach: rate, repeat booking, guest satisfaction, and use them to find where guests drop off and where the biggest opportunities are.

  • Obsess over the guest. Talk to guests, read the reviews and support tickets,: take the bookings yourself. Bring the real, unfiltered voice of the guest into every prioritization conversation.

  • Balance both sides of the marketplace. Partner with the supply and operations: teams building the provider side, so that what's great for guests is also sustainable for the hosts and partners delivering the service.

  • Drive clarity across orgs. Bring engineering, design, marketing, ops, legal,: and leadership along with a clear strategy.

What they're looking for

  • + years of consumer product management experience.
  • Track record of taking 0→1 product ideas through incubation, piloting, and: graduation to scaled products — at a consumer internet company, marketplace, or equivalent.
  • Experienced builder: Ability to prototype using the latest AI tools to prove hypotheses and get user feedback quickly
  • Strong business acumen: Ability to rapidly assess business viability, size opportunities, and translate loosely-defined hypotheses into testable MVP scopes.