The opportunity
🚀 We’re on a mission to make money work for everyone.
What you'll do
Wealth is building the future of how people grow their money: helping millions of customers save, invest, and plan for retirement with the same simplicity and trust they expect from their current account. It spans Savings, Investments, Pensions, Insurance, and brand new kinds of wealth-building experiences. This is a role for someone who wants to challenge how traditional wealth products work to make growing money (finally) feel simpler and more useful for everyday customers.
MonzOS is the intelligence layer of Monzo: an AI-powered operating system that helps customers find the right product, insight or action at the right moment. It brings together personalisation, recommendations, search and in-app discovery to make Monzo feel more useful every time someone opens the app. This is a role for someone who is excited by the challenge of making Monzo feel simple, trusted and indispensable in people’s financial lives.
EU is building Monzo for millions of customers across Europe, taking what: people love about Monzo in the UK and making it work brilliantly in new markets. This role will lead consumer market insight and competitor discovery for new countries, while supporting growth in already-live markets like Ireland and Spain. This is a role for someone who loves figuring out how to win a market: turning customer insight, competitor analysis and local context into practical, provocative choices for product and marketing.
Set strategy for multiple categories. You'll own a one-year product marketing: strategy for a complex, multi-product Collective. You will work to define how Monzo wins in multiple categories with multiple products over time.
Set the market intelligence agenda. You'll decide what we need to understand: about our customers, competitors, and the market. You’ll identify and size opportunities, and build the frameworks other teams use to prioritise and respond.
Shape what gets built. You'll use market intelligence to shape product: strategy across multiple areas, bringing a perspective that changes what we build and in what order. You'll sit alongside Product leadership, driving commercial outcomes through product differentiation.
What they're looking for
- Define positioning that moves the business. You'll ensure every product: starts with a customer problem, differentiated positioning, and a proposition worth talking about. You’ll demonstrate that positioning will shift customer perception and move revenue at scale.
- Own how we go to market. You'll decide when products launch, with what: mechanic, and in what order, so launches across the Collective add up to more than a run of releases. You'll give Integrated Marketing a brief sharp enough that they never have to guess, then feed what the market tells you back into the proposition.
- Raise the bar for Product Marketing. You'll define what great looks like: through high standards, coaching, feedback, and better systems. You'll improve how PMM works by embedding AI into our workflows, tools, and playbooks. On the manager track, you'll also be accountable for the development, performance, and careers of a small team.
- You think beyond a single product. You're comfortable owning strategy across: multiple products and categories, where work spans multiple squads and the decisions have business-wide implications.
