Product Operations Specialist, Air Defense C2New$149K

Anduril Industries is a defense technology company with a mission to transform U. S.

What you'll do

• Support the Feedback Loop & Voice of the Field: Help run the loop that turns field failures, Return Merchandise Authorization (RMA) trends, readiness signals, and deployment friction into structured, prioritized feedback—coordinating with engineering on Root Cause Corrective Action (RCCA) and surfacing insight that informs product roadmap and program decisions.

• Maintain the Single Source of Truth, Data & Reporting: Own an accurate, real-time source of truth for all Air Defense C2 compute—status, location, configuration, and lifecycle stage—and build/maintain the readiness, reliability, and sustainment metrics that give product, program, and leadership a clear picture of fleet health. Identify trends, flag risks early, and surface recommendations to inform cross-functional decisions.

• Maintain & Improve Process and Tooling: Maintain and continuously improve the SOPs and tracking-system workflows (Salesforce, JIRA, Airtable, Slack, and ERP platforms such as Oracle or Odoo) that keep our systems of record aligned with physical hardware reality, and help scale those processes as the program grows.

• Support Program Scalability & Fulfillment: Partner with Deployment Operations, Special Projecta Team, and the C2 team to translate program requirements and production forecasts into actionable fulfillment and sustainment plans, and execute discrete projects that remove friction from deployment and Operations & Sustainment (O&S) as the fleet grows.

• Coordinate Incident Triage: Serve as an operational point of contact for issues affecting deployed C2 hardware—triaging, coordinating resolution, and escalating to engineering as needed. This includes hands-on troubleshooting when the situation calls for it (e.g., reviewing logs, running basic Linux CLI diagnostics, and coordinating hardware swaps with field teams).

What they're looking for

• Experience supporting or owning a feedback loop or product/field-insight: function between operations and engineering
• Experience building dashboards, metrics, or reporting (e.g., SQL,: Tableau/Looker, or advanced spreadsheet analysis)
• Experience with the Linux Command Line Interface (CLI)
• Experience supporting or scaling hardware within a growing program
• Experience with defense logistics, ITAR-controlled hardware, or forward-deployed field operations
• Familiarity with air defense systems, Integrated Air and Missile Defense (IAMD) concepts, or C2 architectures