Product Operations Technical Specialist, MaritimeActive$101K

Anduril Industries
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The opportunity

The Maritime team at Anduril builds world-class autonomous maritime platforms - undersea and surface vehicles and systems and seabed sensors. The team is responsible for taking products like Dive-LD, Dive-XL, Copperhead, and Seabed Sentry from concept to operational systems.

What you'll do

  • Own Incident Triage and Resolution: Be the first technical responder for issues across our global Maritime fleet. Dig into logs, telemetry, and system state to isolate faults across software, hardware, and network boundaries, and drive incidents to resolution.

  • Keep Customers Operational: When a full engineering fix will take time, identify and deploy interim mitigations and workarounds so customers can keep operating, while you manage the permanent fix in parallel.

  • Analyze Fleet Telemetry: Pull, query, and analyze fleet health data and logs yourself to spot trends, predict failures, and prevent issues before they reach the customer.

  • Drive Fleet Reliability: Partner directly with software and hardware engineering teams to turn real-world field data and failure analysis into permanent system upgrades and design improvements.

  • Bridge the Gap: Act as the critical translator between deeply technical engineering teams, business development stakeholders, and military operators in the field, explaining complex issues clearly to both technical and non-technical audiences.

  • Help Build the Playbook: Turn what you learn on real incidents into repeatable triage procedures, diagnostic tooling, and runbooks that scale as the Maritime fleet grows worldwide.