The opportunity
ABOUT THE TEAM Critical Harm Operations sits within User Safety & Risk Operations and builds enforcement systems for Frontier Risk and Material Harm that are accurate, fast, defensible, and built to scale. We turn policy intent into operational readiness, review standards,…
What they're looking for
- Create the mechanisms that make programs run well: roadmaps, decision logs, status updates, risk registers, operating reviews, and crisp executive communication.
- Identify where AI tools, automation, lightweight systems, or simpler: workflows can improve speed, consistency, and scale while preserving appropriate human judgment.
- Have 8+ years of experience in program management, strategy and operations,: product operations, technical program management, trust and safety, support operations, risk operations, implementation, or a related field.
- Have a track record of taking complex, ambiguous work from problem framing: through launch and scaled operation.
