The opportunity
Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences…
What you'll do
Own one cross-lever roadmap and source of truth: consolidating incentives, host-funded promotions, engagement and CRM, partnerships, and merchandising campaigns across all regions into a single plan
Build and run the levers operating system: the cadence, launch readiness, and clear RACI across Global Markets, central growth marketing, product, and finance, with resourcing gaps surfaced early
Set up the change-intake and sequencing process: a consolidated intake process for new campaign and lever requests, with clear rules for prioritization, approval, and conflict resolution when campaigns overlap (for example, competing merchandising or incentive placements in the same market and week).
Translate budget into an executable plan: track committed versus available spend across levers and markets, turn funding decisions into roadmap changes quickly, and give leadership a live view of where the money is going and what it is returning.
Be the connective tissue across a fragmented ownership map: regional business operations, growth marketing, partnerships, and the central product and merchandising teams — driving alignment and unblocking decisions so there is one conversation, not many.
Turn the levers playbooks and country plans into shipped campaigns: partnering with the playbook and country-planning owners to convert their strategy into standardized templates, coupon and efficiency-reference (ERF) libraries, launch checklists, and repeatable operations that scale across markets.
What they're looking for
- Make performance legible: partner with Advanced Analytics and FP&A on consistent tracking, post-mortems, and readouts that feed the learning agenda (efficiency, incrementality, seasonality, auto-apply, spotlights) and standardize what good looks like across regions.
- Own the Global Markets reporting cadence: assemble and steer the Weekly Business Review (WBR) with the RDs, drive the weekly leadership report and the monthly country-performance newsletter, coordinate the team staff meeting, and prepare executive and country-deep-dive reviews — so leadership always has one accurate, current picture of the business and the levers.
- Run the recurring cross-functional roadmap syncs that keep Global Markets: aligned — with payments, advanced analytics, growth marketing, merchandising, and international product — turning roadmap changes, guardrails, and escalations into clear decisions and next steps.
- Hold the operating system together through peak seasons and leadership: absences — keeping the levers and the reporting cadence moving over the summer and other periods when business owners are out, so nothing depends on any one person.
