The opportunity
Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences…
What you'll do
Maintain a visible, approachable, and highly responsive presence within the office community.
Create a warm, thoughtful, and highly responsive environment where employees: and visitors feel genuinely welcomed and cared for.
Lead with calmness, flexibility, and attention to detail while balancing: multiple priorities and adapting to changing business needs.
Support and guide vendors and partners to operate as one cohesive hospitality: team in service of the office community.
Establish and maintain office operating standards that ensure consistency of: hospitality, communication, service delivery, and workplace experience.
Monitor office utilization, employee feedback, operational performance, and: service quality to identify opportunities for improvement.
What they're looking for
- Contribute local insights and best practices that help shape the evolution of: workplace standards across the broader portfolio.
- Develop repeatable processes and playbooks that enable scalable, high-quality office experiences.
- Oversee the holistic daily office experience, ensuring the space operates: smoothly and delivers a welcoming, hospitality-forward environment for employees and guests.
- You have a strong sense of ownership. Treat the office as your listing.
