The opportunity
Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI.
What you'll do
Help Figma grow and innovate by delivering strategic research and: recommendations and materially influencing the vision and strategy for Figma Design
Partner closely with product leaders to identify opportunities, generate strategy, and define success
Break down complex business challenges into clear research plans; own the end: to end research process and leverage strong storytelling skills to deliver meaningful impact to Figma's businesses
Translate research insights into a compelling narrative that shapes product roadmap priorities
Advocate for the role of Research as a strategic partner in the business process
+ years of experience in UX research or user insights at a high growth B2B SaaS company
What they're looking for
- Expertise in utilizing a variety of research methodologies, including both: qualitative and quantitative techniques, to address product challenges spanning from opportunity identification, concept testing, to feature iterations — including research on AI-powered features or products exploring AI applications
- Demonstrated success in identifying assumptions that underpin key challenges,: prioritizing the most critical assumptions, and creating right sized research approaches to test those critical assumptions
- A proven track record of gaining buy in from executive stakeholders and cross: disciplinary partners, transcending mere research mechanics and findings to articulate a larger user story, and the "so what" to inspire action
- Ability to balance speed, rigor, and competing inputs: pivoting direction, weighing user research, strategy, business insights, and team input in decision-making, and seeking solutions in creative ways
