Response Engineer (Application & Network Security)Active

About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies.

What they're looking for

• Communicate technical updates clearly and professionally with enterprise: customers via chat, email, and phone during active security incidents.
• Adhere to strict customer SLAs for alert response times, event analysis, and: ongoing operational communications.
• Maintain and update customer-specific runbooks, threshold rules, and: escalation matrices to ensure seamless incident execution.
• Collaborate with internal Engineering and Product teams to provide feedback: on tools and suggest improvements for alert rules.