Retail & Used Car De-Fleet Manager - EuropeNew
The opportunity
At Lucid, we are creating exceptional mobility experiences through innovation to drive the world forward. Built on Lucid’s proprietary technology and software-defined vehicle architecture, our award-winning vehicles bring our “Compromise Nothing™” approach to the global automotive market.
What you'll do
Lead the valuation, pricing, and resale strategy for all Lucid trade-in and: de-fleet vehicles, ensuring accurate vehicle appraisals, margin optimization, and effective route-to-market decisions.
Develop and manage European used vehicle sales channels, including retail,: wholesale, auction, and third-party marketplace partnerships, to maximize profitability, speed of sale, and market coverage.
Design and oversee a standardized EU de-fleet process covering vehicle: returns, inspections, refurbishment, logistics, storage, and sales readiness.
Collaborate cross-functionally with Sales, Service, Retail Operations, Fleet,: and Finance teams to ensure efficient vehicle processing and minimize cost leakage.
Define, track, and report key performance indicators related to vehicle: turnaround times, refurbishment efficiency, inventory aging, channel performance, and profitability.
Drive continuous improvement initiatives to enhance operational efficiency,: stock turn, customer experience, and financial performance.
What they're looking for
- Support the implementation and ongoing management of the Certified Pre-Owned: (CPO) program, ensuring vehicles meet brand, quality, and compliance standards.
- Manage fleet return processes with leasing and fleet partners, ensuring: timely execution, accurate condition assessments, and maximum value recovery from returned vehicles.
- Identify and resolve process bottlenecks across the used vehicle lifecycle to: improve operational performance and optimize residual value outcomes.
- Deliver a premium, end-to-end customer experience, guiding customers through: every stage of the sales journey with a consultative approach, tailored solutions, and seamless vehicle delivery and ownership transition.