The opportunity
SpaceX was founded under the belief that a future where humanity is out exploring the stars is fundamentally more exciting than one where we are not. Today SpaceX is actively developing the technologies to make this possible, with the ultimate goal of enabling human life on Mars.
What you'll do
Own reseller portal onboarding operations, tiering workflows, portal: readiness, and clean reseller data across CRM and reseller systems—so new and existing channel members can work productively without friction
Design and operate co-sell registration as part of the tiering approval: process, ensuring required information is captured completely and consistently before approval
Build and run the quarterly channel data collection process to capture KYC: and pipeline reporting from resellers; define how data is submitted, validated, stored, and used in systems and reports with Legal, Finance, Compliance, Sales Operations, and GTM engineering
Partner with Channel Sales on reseller performance by owning the data,: reporting, scorecards, and operational insights that help Channel Sales manage the channel—without owning reseller performance management or running business reviews
Define and enforce service levels for portal onboarding, co-sell: registration, quarterly KYC/pipeline submissions, and handoffs across Channel Managers, Sales Operations, Legal, Finance, and Compliance
Collaborate with the GTM Engineer and Data Engineer to improve data quality,: automate capture of KYC and pipeline inputs, and embed reseller-safe tooling that increases productivity for Channel Sales, Enterprise Sales, and channel members
What they're looking for
- Establish success metrics for channel operations (portal onboarding cycle: time, co-sell registration completeness, quarterly KYC/pipeline submission rate and quality, data usability in reports) and continuously optimize based on field and Channel Sales feedback
- Act as a trusted advisor to channel and enterprise leadership on operational: bottlenecks, data readiness, and investments that scale indirect revenue and improve productivity across the channel
- Bachelor’s degree
- + years of experience in channel operations, reseller operations, sales: operations, revenue operations, or a related go-to-market function
