Sales Supervisor, Full-Time - BatterseaNew£31K–£35K

Reformation
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The opportunity

Since 2009, we've been on a mission to bring sustainable fashion to everyone. Named one of Fast Company’s Brands That Matter and winning a Best Carbon Footprint award, we have big goals like being Climate Positive by 2025 , Circular by 2030 , and pushing the whole industry forward along the way.

What you'll do

  • Available to work a minimum of 30 hours per week, but up to 40 hours per week.

  • Daily open availability across a full 7 day work week.

  • Able to work flexible schedule (days, nights, weekends, & holidays if: required to meet the needs of the business).

  • Consistently meet and exceed sales goals.

  • Actively lead by example and inspire others to generate clientele and: maximize customer retention through engagement and sustained relationships.

  • Lead the sales floor to deliver an excellent customer experience through a: customer first mindset to build loyal customer relationships.

What they're looking for

  • Contribute to a technology led in-store experience for customers that both surprises and delights them.
  • Maintain extraordinary customer experience feedback scores on service evaluation through NPS.
  • Act as brand ambassador: embody brand values, engage customers on the brand, be knowledgeable in all aspects of this conversation.
  • Uphold consistent inventory accuracy and controls in store through regular: cycle counts and overseeing inbound and outbound inventory. Track receiving and removal of products.