Seasonal Customer Love Associate - (Remote - TX based)Active$37K–$40K

Reformation
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The opportunity

Being naked is the #1 most sustainable option. We're #2.

What you'll do

  • Provide consistently magical customer service across all customer service channels

  • Deliver an excellent customer experience through a customer-first mindset to: build long-term, loyal client relationships

  • Consistently meet and exceed performance goals

  • Be able to wear many hats (stylist, friend, personal assistant) when helping: our customers shop for their next favorite item

  • Know our shipping, fulfillment, and returns procedures inside and out to help: process all customer orders as efficiently as possible

  • Share customer and product feedback with internal teams such as: Merchandising, Operations, and Product Development

What they're looking for

  • Get to know the ins and outs of all aspects of the business and gain exposure to different teams
  • Smart, incredibly organized, and driven towards excellence
  • Passionate about Reformation’s mission and products
  • An incredibly friendly person who loves interacting with people and never loses their cool