The opportunity
At ClickUp, we're building the future of work: the first truly converged AI workspace unifying tasks, docs, chat, calendar, and enterprise search, all supercharged by context-driven AI. We are an AI-native company.
What you'll do
Strategic Advisory and Executive Partnership
Own senior stakeholder relationships; align agent deployments to business: priorities, operating constraints, and measurable success metrics.
Lead discovery with a consultative approach to identify high-value workflows: for agentic automation; translate goals into a practical delivery roadmap.
Provide guidance on governance, risk controls, and adoption strategy for: AI-enabled workflows (ownership, escalation paths, monitoring, change management).
Own ongoing post-launch customer relationship management, proactively: monitoring adoption and outcomes, coordinating cross-functional stakeholders, and identifying risks and expansion opportunities.
Lead kickoff through launch for Certified Agent engagements, ensuring strong: scope control, timeline management, and stakeholder alignment.
What they're looking for
- Run process mapping (current and future state), document requirements, and: secure signoff on the build package.
- Optimize customer workspace foundations to support agent-driven operations: (structure, permissions, templates, reporting, operational hygiene).
- Configure Certified Agents and supporting workflows; apply prompting best: practices and implementation standards.
- Build UAT plans and test cases; perform internal validation and coordinate: customer validation to ensure outcomes meet requirements.
