The opportunity
Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences…
What you'll do
Supporting recruitment and onboarding education for new co-hosts,: Ambassadors, and other hosts in these programs
Analyzing regional and territory business trends and outcomes to identify and scale growth opportunities
Designing, piloting, and testing new levers that support host growth at scale
Developing and maintaining a community forum to increase reach and feedback: loops for program, product support and community support
Execution of workshops, events, webinars, partnerships and other channels to build an integrated strategy
Adapting central programs to support regional objectives
What they're looking for
- Design and operationalize effective email and scaled communication campaigns: to support lifecycle engagement and education
- Serve as the primary point of contact for hosts in the Community Powered: Growth programs. Advising and supporting them as they build their property management businesses
- Building sentiment and feedback channels to size and package insights for product and central programs
- Identify and pilot opportunities to increase overall host success
