The opportunity
Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition.
What you'll do
Lead and coordinate program management activities across the Brand Integrity: pillar, including network program tracking, escalations, remediation follow-up, documentation, and stakeholder coordination.
Support the operational governance of card-network and alternative payment: method related integrity programs, ensuring requirements are tracked, communicated, and implemented consistently across teams and regions.
Manage program plans, trackers, decision logs, action items, and governance: routines for brand-integrity initiatives and escalations.
Coordinate intake and triage of merchant, partner, and network-related issues: that require brand-integrity review or follow-up.
Partner with the first line, Risk, Legal, Commercial, Partnerships, and: regional stakeholders to ensure merchant-facing processes and internal governance are aligned.
Help maintain clear documentation, playbooks, and training materials for: brand-integrity topics, program requirements, and escalation handling.
What they're looking for
- Track outstanding remediation items, open questions, deadlines, and: dependencies to ensure programs move forward in a controlled and timely way.
- Support reviews of higher-risk merchant verticals and models, including: payment facilitators, marketplaces, and other areas that may create elevated brand, scheme, or reputational risk.
- Identify repeat issues, process gaps, and control weaknesses, and help drive: durable improvements with the broader team.
- Prepare leadership updates and concise materials for governance forums,: internal stakeholders, and external discussions where needed.
