The opportunity
Fin is the AI Customer Agent company on a mission to help businesses provide perfect customer experiences.
What you'll do
Own high-impact work on Elasticsearch at scale, including index design, shard: and partitioning strategy, cluster health, performance tuning, safe migrations, and operational excellence.
Collaborate with world-class domain experts to shape our technical direction and infrastructure as we grow.
Deeply own aspects of our infrastructure at Fin and autonomously executing on: high impact projects - including writing application code, automating systems, improving observability and low-level tuning of datastores used in production, test and development across Fin.
Value agility and simplicity, just as you prioritise scalability and uptime.: Our continuous deployment approach ensures focus on gradual improvements. Major accomplishments are introduced incrementally, staying under the radar with feature flags.
Contribute to all phases of software development including ideation,: prototyping, design and implementation. This role has a mix of both hands-on development as well as strategic work and enablement.
Play an active role in the hiring, mentoring, and career development of other engineers.
What they're looking for
- Raise the bar for technical standards, performance, reliability, and operational excellence across Fin.
- Excellent pragmatic engineering skills.
- + years experience in a production environment, with contributions to the: design and architecture of distributed systems.
- Strong experience with at least one major production datastore or search: system, with Elasticsearch being especially relevant for this role.
