Senior Customer Engineer Brazil (US based)Active$52K–$104K

At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies.

What you'll do

• Florida, Atlanta, or Texas

• Fluency in Portuguese is required.

• Monthly travel to Brazil envisaged.

• As a Solutions Engineer, you will serve as the advanced technical lynchpin: through the entire sales cycle, orchestrating complex enterprise-grade engagements across both pre- and post-sales phases. You will act as an authoritative trusted advisor and technical customer advocate within Cloudflare, working closely with Account Executives, Product Management, Engineering, and Customer Success. Your mission is to find best-fit architectures for high-value prospects, guide major enterprises to their "time to first value," and design custom validation approaches for unvalidated complex scenarios. You will work closely with our Enterprise prospects and customers to educate, empower, and ensure their success on the Cloudflare platform.

• Technical Validation & Custom Architecture: Define technical success criteria collaboratively with customers and align technical validation activities directly to customer outcomes.

• Technical Strategic Ownership: You will take lead on the technical partnership with your accounts, maintaining deep proficiency in Cloudflare’s portfolio to effectively communicate our strategic value within high-complexity enterprise initiatives.

What they're looking for

• Business Generation & Expansion: Run thorough technical discovery and qualification of prospect and customer use cases using solution selling methodologies (e.g., MEDDPICC and BANT). Lead tailored product demonstrations and proofs-of-concept (PoCs) to secure the technical win.
• Enterprise Account Planning & Deal Execution: Actively participate in account planning, stakeholder mapping, and multi-product roadmap development to expand footprint and drive upsell velocity in enterprise accounts. Maintain a strong presence in opportunity reviews and pipeline management (Salesforce).
• Customer Advisory & Strategic Guidance: Partner with existing clients as a dedicated account advisor, providing technical best practices on the implementation of Cloudflare products and strategic guidance on internet security, performance, and future-proofing architectures.
• Cross-Functional & Ecosystem Collaboration: Develop deep relationships across Sales, Product, Engineering, and Support to coordinate feature requests/escalations and deliver robust ecosystem integrations. Collaborate actively with external channel and alliance partners to expand territory footprint.