The opportunity
At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences.
What you'll do
Serve as a figurehead, influencer, and key speaker on the global DevRel: circuit, setting a high standard for how Twilio engages with builders online and offline.
Define the long-term global narrative for developer marketing. Build: consensus and influence at the executive level to ensure cross-functional alignment with Product, Marketing, and GTM teams.
Recruit, mentor, and cultivate a unique global organization of Developer: Evangelists, Advocates, and community specialists. Foster a culture of technical excellence that blends engineering rigor with world-class marketing storytelling.
Guide and scale Twilio's global Startups Program, help the team shape the: strategic frameworks, partnerships, and early-stage developer initiatives that establish Twilio as the foundational tech stack for the next generation of high-growth companies.
Oversee a comprehensive technical content program (covering video,: newsletters, and YouTube) to showcase the “art of the possible” with Twilio. Partner closely with the PR team to fuel our creator and influencer engine, leveraging both internal advocates and external partners to amplify developer-first storytelling.
Evolve our community and forums strategy into a modern, high-engagement: motion. Build robust User-Generated Content (UGC) and ambassador programs that turn developers into long-term advocates across modern developer surfaces.
What they're looking for
- Spearhead Twilio’s Builder event strategy, ensuring our team is on the ground: at major developer gatherings & meetups by showing, not just telling. Build strategic relationships with adjacent ecosystem partners to unlock high-impact co-marketing and launch activations.
- Act as the ultimate steward of the developer experience. Navigate and: facilitate complex, sensitive public community situations with high empathy, tact, and professional media coordination, while synthesizing community signals to directly inform the product roadmap.
- + years of leadership experience managing developer relations, technical: evangelism, or community advocacy programs (and 10+ years total working in this technical field).
- Proven track record of building, training, and scaling outstanding technical: global teams to support local and global stakeholders.
