The opportunity
Fin is the AI Customer Agent company on a mission to help businesses provide perfect customer experiences.
What you'll do
Hire, onboard, and coach Relationship Managers across the MidMarket segment
Develop and coach Relationship Managers to lead multi-threaded, value-based: conversations across mid-market accounts, with a focus on driving expansion, renewals, and long-term customer growth.
Build a culture of curiosity, learning, and continuous improvement as AI capabilities evolve
Inspire high standards of performance, accountability, and customer focus
Own your team’s revenue number, with accountability for renewals, expansion, and pipeline generation
Establish strong forecasting discipline, deal inspection, and operational rigor at scale
What they're looking for
- Ensure consistent CRM hygiene and adherence to sales process and methodology
- Balance near-term execution with long-term team development and business health
- Lead multi-threaded expansion strategies across accounts
- Coach reps to sell outcomes and value, particularly where AI meaningfully differentiates Fin
