The opportunity
As Cerebras infrastructure expands across colocation facilities and customer on-premises environments, successful installation is only the beginning. Every deployment must transition from technically complete to operationally ready, and the people responsible for operating it…
What you'll do
Define and maintain Cerebras Ready-for-Service requirements.
Own the operational acceptance process between Build & Deploy and production operations.
Establish Operational Readiness Reviews for new clusters and major changes.
Ensure monitoring, alerting, runbooks, escalation, support, spares,: maintenance, and operator-readiness requirements are satisfied.
Identify readiness gaps and drive them to closure.
Measure Technical Completion to Operational Acceptance performance.
What they're looking for
- + years in infrastructure operations, service operations, technical: enablement, customer infrastructure, production readiness, or related technical fields.
- + years leading teams or significant technical programs.
- Experience operationalizing complex hardware/software infrastructure.
- Experience establishing service-transition or operational-readiness processes.
- Strong understanding of production infrastructure operations and support models.
- Experience developing technical training, competency, certification, or knowledge-management programs.
- Strong customer-facing and cross-functional communication skills.
- Ability to turn complex technical knowledge into scalable operational processes.
