The opportunity
Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences…
What you'll do
Team Leadership & Development Lead, coach, and develop a team of enablement: managers and activation specialists responsible for content creation and curation, training development, and GTM program delivery; Set clear goals, priorities, and quality standards across the team
Build team capacity and capabilities, including identifying skill gaps,: investing in development, and hiring exceptional talent
Enablement Content & Program Strategy Co-own with Enablement Director and: Foundations + Quality Enablement Manager, the end-to-end enablement content strategy — ensuring your team focused on ‘front of house’ produces high-quality, audience-specific, evergreen assets including playbooks, pitch decks, objection handling guides, onboarding curricula, and certification programs. Guide your team in leveraging AI for content development, personalized learning, coaching at scale, and practice — pushing the boundaries of what's possible with the tools in your stack
Translate CBO and Supply strategy into actionable enablement plays, working: closely with your team to bring them to life for field, vendor, and scaled ops audiences and developing strong working relationships with those teams
Set and uphold a high bar for enablement deliverables from onboarding to: upskilling — ensuring content doesn't just inform, but changes behavior and drives measurable performance outcomes.
GTM Activation
What they're looking for
- Partner deeply with regional leads (EMEA, AMER, APAC) and cross-functional: stakeholders to land new product launches, strategic initiatives, policy & legal approved positioning, and sales plays in the field effectively and on time
- Build a strong feedback loop between the field: across all 4 lines of business – and your team, so activation is continuously informed by what's actually working on the ground
- Cross-Functional Partnership & Measurement
- Work closely with RevOps, Product, Marketing, Community, and Policy to embed: enablement insights into strategic initiatives and keep field teams ready to execute
