The opportunity
Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences…
What you'll do
Lead and manage a team of Market Associates executing a high-volume,: transactional optimisation motion, with a strong focus on input-based KPIs that drive improvements in listing performance, host quality, and overall supply health.
Be accountable for regional business performance, including input and output: metrics, supply optimisation results and host quality KPIs.
Monitor performance dashboards and scaled campaign results, identify trends: or gaps, and adjust team focus to improve outcomes.
Identify operational bottlenecks, tooling gaps, or process inefficiencies and: partner cross-functionally to improve scale, speed, and consistency.
Coach and develop team members to excel in a fast-paced, metrics-driven: environment while preparing high performers for future growth opportunities.
Continually test, refine, and standardise scaled account motions and best: practices, codifying what works and rapidly rolling it out across the team.
What they're looking for
- May help design, launch, and scale targeted outreach campaigns for Solo and: Small Hosts—partnering cross-functionally
- Build new communication channels to increase reach, engagement and impact within this cohort
- + years relevant experience managing teams, preferably scaled account: management teams, with a strong interest in people management and team development.
- Prior experience in operations, sales or leading projects in a performance-driven environment.
