The opportunity
Instacart's Ads organization is one of the most strategically important and fastest-growing parts of the business, and Carrot Ads sits at the center of that growth. Our Carrot Ads offering enables retailers and partners to use the best of Instacart advertising — our technology,…
What you'll do
Serve as the primary product point of contact for Carrot Ads' API-integrated: partners — our largest and most complex, including partners like Uber Eats, Thrive Market, and Hy-Vee. Responsibilities include staying current on each partner's ad business performance and needs, acting as the first line of consultation on product requests and partner escalations, attending business reviews, and driving partner-specific product improvements. This ownership directly impacts partner retention and revenue growth.
Own publisher-facing infrastructure and features that underpin how all Carrot: Ads partners integrate with and operate on Instacart's ads stack — including API architecture and documentation, integration via SFPro, retailer-facing controls over how ads serve, ad serving quality, latency, and reliability, data flows and reporting infrastructure, and billing and revenue share systems. Getting these right is critical to enabling existing partners to trust and grow their businesses on our platform, and it unlocks our ability to onboard new partners faster.
Drive strategic initiatives to expand Carrot Ads offerings into new areas: (e.g., in-store, B2B) and identify opportunities to grow the program in new partner segments and verticals.
Lead cross-functional collaboration and alignment across a wide range of: internal partners — including PMs and R&D members across Measurement, Ads Quality, Formats, and Storefront teams, as well as retailer-facing and brand-facing Strategy & Planning, Product Marketing, and Commercial Enablement.
Over time, as the Carrot Ads business scales and you demonstrate mastery of: your scope, take on increasing strategic ownership: leading cross-partner roadmap prioritization, representing Carrot Ads in leadership forums, and eventually serving as the senior PM lead for the Carrot Ads program overall.
+ years of product management experience, with a track record of owning: complex, cross-functional product areas independently
What they're looking for
- Experience building or owning B2B platform products
- Strong technical acumen; comfortable working directly with engineering on API: design, data pipelines, serving infrastructure, or similar
- Experience managing external partner or customer relationships as part of a: product role (not just internal stakeholders)
- Strong written and verbal communication skills; able to synthesize complex: technical and business context for both engineering teams and executive audiences
