The opportunity
Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition.
What you'll do
Set strategy and roadmap for the credit servicing and collections team.
Lead platform-scale execution working closely with the Engineering, Product,: Design, Finance, Operations, Regulatory, and Compliance teams to deliver an automated platform that scales globally without compromising reliability or trust.
Operate with a data and experimentation first mindset defining success: metrics including platform scalability and operational efficiency. Adopt an AI-first product development approach including experimentation that measurably improves outcomes.
Established a clear vision, strategy and goals for the credit servicing and collections team
Identified key customer and operational pain points helping shape the product roadmap
Build a well oiled product development team that can execute on the roadmap
What they're looking for
- Launched core capabilities of the platform in collaboration with the Capital and Issuing product teams
- Experience - 8+ years building high-scale platforms in fast growing tech or: fintech environments. 2+ year of experience in credit and arrears management is a must.
- Execution - track record of delivering complex product and platform: initiatives at scale. Comfortable operating in ambiguity with high autonomy and ownership.
- Customer centric: You are able to translate technical complexity back to customer impact and understand the needs of different customers.
