The opportunity
Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences…
What you'll do
Define the demand-side merchandising strategy on top of ranking: placement, sequencing, and the logic for what surfaces to which guests
Push for dynamic, context-aware ranking (day of week, availability, trends,: market, traveler type) and represent the demand point of view in that roadmap
Prioritize experiments that improve discoverability and translate results into decisions
Serve as the senior demand counterpart to Product and Engineering on matching, personalization, and ranking
Clarify where merchandising is a demand mandate vs. a supply/product mandate, and drive alignment on ownership
Keep the product-to-ops conversation active, including through periods of reduced Product coverage
What they're looking for
- Stand up dashboards and measurement for discoverability, spotlights, and placement performance
- Close analytics and tooling gaps that limit how fast the team can learn and iterate
- Bring a data-driven point of view on where merchandising investment pays off
- + years in business operations, product operations, or strategy, ideally at a marketplace or consumer platform
