The opportunity
Ready to do the most impactful work of your career? At Coinbase , we are uncompromising on our mission to increase economic freedom.
What you'll do
Lead the UX research function for the Advanced Trade team, partnering closely: with Design, Product, and Data to turn user insights into actionable product ideas and measurable impact.
Conduct mixed-methods research, including interviews, usability testing,: concept testing, surveys, and in-product feedback (Sprig), tailored to sophisticated, hard-to-reach trader populations.
Synthesize qualitative findings with quantitative data and analytics to: produce clear research reports with actionable design and product recommendations.
Build and maintain scalable research programs (customer councils, self-serve: testing cadences, sales insight synthesis) that keep the team continuously connected to user needs.
Guide stakeholders across product, design, and data through translating: research insights into roadmap priorities and experiment hypotheses.
+ years of user research experience, including serving as the primary: research point of contact for a large product area with multiple stakeholders.
What they're looking for
- Proven ability to design and execute research with sophisticated,: hard-to-reach populations, such as professional or high-frequency traders.
- Fluency in quantitative data and experimentation, with demonstrated ability: to synthesize qualitative insights with metrics to influence product strategy.
- Track record of independently managing research prioritization across: competing stakeholder needs while guiding designers and PMs through their own research efforts.
- Familiarity with crypto trading, financial markets, or trading platforms preferred but not required.