The opportunity
Coursera and Udemy are now one company, bringing together two mission-driven brands to create the world’s most powerful platform for turning learning into progress. Together, we help more than 300 million learners and 12,000+ enterprise customers build the skills they need for a world being reshaped by AI.
What you'll do
Scope customer environments directly with executive sponsors and IT/data: owners — mapping systems, data models, and workflows to identify the real business problem, not just the stated one
Rapidly prototype and demo working solutions in front of customers, iterating in real time to prove value fast
Serve as the bridge between customer & core engineering team to harden: validated prototypes into production deployments
Design and implement multi-tenant, hybrid, or customer-controlled deployment: architectures, as per customer's data residency, privacy, and IT-maturity requirements
Build and own identity and access management, encryption, and secure: cross-network connectivity (mTLS, VPC peering/PrivateLink, API gateways) for customer-embedded deployments
Bring security, data-residency and compliance judgment into discovery: conversations before a commercial commitment is made, not after
What they're looking for
- Own CI/CD, observability, and production support for systems living inside customer environments
- Recognize repeatable patterns across customer engagements and feed field: evidence back to Product to inform what should be standardized, deployed more broadly, or retired
- Collaborate closely with Product Managers, AI Specialists, and Program: Managers to scope problem statements with a laser focus on customer and business impact
- Travel to customer sites as needed (expect regular travel) to support: scoping, prototyping, and go-live phases of an engagement, including in-person workshops and executive readouts
