The opportunity
Celonis is the trusted platform to industrialize Enterprise AI. At our core is the Celonis Context Model — which combines process data, business knowledge, and intelligence into a living digital twin of the enterprise that AI can actually understand, turning AI's operational blind spots into operational clarity.
What you'll do
Implement standard extractors. Install, configure, and troubleshoot Celonis: out-of-the-box extractors in customer landscapes, including SAP (ECC and S/4HANA), JDBC-based databases, and cloud applications such as Salesforce, ServiceNow, and others.
Build custom API connectors. Design and build custom connectors with Celonis: Extractor Builder for source systems that expose data through REST or SOAP APIs, handling authentication (OAuth 2.0, API keys, certificates), pagination, rate limits, and incremental (delta) loads.
Enable push-based ingestion. Help customers design and develop scripts and: pipelines (typically in Python) that push data to Celonis via the Data Ingestion API, and advise on file formats, scheduling, and error handling.
Connect to the lakehouse. Set up zero-copy data sharing between Celonis and: customer lakehouses such as Databricks and Microsoft Fabric, including Delta Sharing configuration, access controls, and data freshness.
Unblock infrastructure. Work through on-premise agent deployments,: networking, proxies, firewall and IP allowlisting, certificates, and service-account permissions with customer IT and infrastructure teams.
Keep pipelines healthy. Tune extraction schedules and delta strategies,: monitor pipeline health, and resolve data load failures so customers get timely, trustworthy data.
What they're looking for
- Close the loop with writebacks. Configure Action Flows and other integration: patterns that write back to customer systems (for example, updating records in SAP, Salesforce, or ticketing tools) so Celonis insights turn into action.
- Connect Celonis to AI. Help customers connect Celonis to their LLMs and AI: agents through MCP (Model Context Protocol), covering authentication, permissions, and governance.
- Own authentication and provisioning. Configure SSO (SAML, OIDC) with identity: providers such as Microsoft Entra ID, Okta, and Ping, and set up SCIM-based user and group provisioning.
- Be the security translator. Support customer security, privacy, and: compliance reviews, explain the Celonis architecture and data flows, and advise on topics like data minimization, pseudonymization, and least-privilege access.
