Senior Specialist, Issue ManagementActive$68K–$89K
The opportunity
Hi, we're Oscar. We're hiring a Senior Specialist, Issue Management to join our Network Operations team.
What you'll do
With support from leadership, help identify risks; respond to and resolve: issues/errors/escalations through investigation to inform insights for short/medium/long-term technology-enabled processes and solutions
Coordinate projects and processes to help ensure key milestones and service levels are met
Partner with leadership to strategize, implement, and manage arrangements: aimed at lowering overall cost or improving outcomes
Partner with cross-functional teams to ensure action plans align with: continuous improvement goals, and participate in collaboration with peers and cross-functional stakeholders
Support the management, stewardship, and analysis of data to support: compliant and performant business operations
Provide recommendations that ensure financial discipline and quality
What they're looking for
- Support identifying and implementing process improvement initiatives, as well: as mindset shifts, to optimize operational efficiency and achieve performance targets
- Compliance with all applicable laws and regulations
- Other duties as assigned
- + years of professional experience in payer or provider operations, provider: network management, healthcare operations, or a related field
