The opportunity
We are seeking an experienced Senior Systems Engineer to own our macOS platform and drive endpoint management and device trust standards across Chime’s IT ecosystem.
What you'll do
Platform Ownership: Own the technical direction, operation, and continuous improvement of our Jamf Pro environment, including configuration profiles, smart groups, policies, MDM commands, and change standards.
Software Delivery: Own our AutoPkg-based software pipeline: recipes, overrides, trust verification, and automated import into Jamf, alongside packaging, deployment, patch management, and disk encryption across the global macOS fleet.
Automation & Reusable Tooling: Build automations and shared tooling that accelerate work beyond your own – scripts, patterns, and integrations other IT engineers can adopt rather than rebuild.
Provisioning: Own zero-touch provisioning and device enrollment (Automated Device Enrollment, Setup Assistant, bootstrap workflows) so new Chimers are productive on day one.
Scripting & API Integration: Use scripting and general-purpose languages (Python, Swift, Bash, Go) and vendor APIs to create custom integrations and eliminate manual IT operations.
Security Posture: Partner with Security to identify and mitigate risks to the fleet, enforcing a Zero Trust / BeyondCorp model through device trust, adaptive authentication, and least-privilege access.
What they're looking for
- Device Trust: Connect device management to our identity provider (Okta) so device posture is a factor in authentication and application access.
- Compliance: Implement compliance processes and tooling to report: configuration status, and assess and implement benchmark standards (e.g., CIS) against a documented, risk-based rationale.
- Reporting: Develop metrics and reporting reflecting the inventory, health,: and compliance state of all devices.
- Troubleshooting: Serve as the Tier 3 escalation point for complex endpoint issues.
