The opportunity
At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.
What you'll do
Experience in an operations, go-to-market engineering, solutions engineering,: or technical program management role in B2B SaaS, you've owned a system or a program, not just a queue of tickets
Technical enough to build: comfortable with scripting and light application development (Python, JavaScript/Node, APIs, SDKs), and fluent with AI development tooling (Claude, Cursor, agent frameworks, MCP). A CS degree is not required
Data-fluent: comfortable in Salesforce, Looker (or similar BI tooling) and a: warehouse (Snowflake or similar), able to build your own dashboards and defend the numbers in them
You understand how go-to-market teams actually operate: sales cycles, presales motions, and what makes a technical evaluation succeed or stall
Able to build against a set of requirements, and equally able to write the: requirements yourself when nobody hands them to you
Self-directed. Nobody is going to call you into this work; you'll identify where the leverage is and go there
What they're looking for
- A strong communicator who can hold a room with regional leadership and a working session with engineers
- Curious about martech, AI tooling, and where technical evaluation is heading: as the demo motion gives way to POCs and agent-driven connectivity
- Build and maintain the shared systems the field deploys into: demo automation, agent and MCP skill packages, workflow plugins, and the discoverable asset repository — built once, centrally, and reused
- Turn field signal into a build backlog: define what we need to know from the SolCon org, instrument how it's collected, and translate it into prioritized work with a named metric attached
