The opportunity
Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era.
What you'll do
Own Access Management Research in India: Scope, prioritize, and execute generative and evaluative research and aligning cross border roadmaps with high priority business goals across multiple OS platforms (Windows, macOS, Linux, iOS, Android).
Build an Exclusive User Panel: Go beyond standard recruiting by proactively building and managing a dedicated panel of user personas, ensuring a direct pipeline to our most critical users and cultivating deep customer empathy.
Pioneer AI-Driven Efficiency: Champion the secure use of AI tools to automate operationalise recurring work such as transcript synthesis, feedback classification, and qualitative coding, freeing up time for deep strategic thinking.
Make Research a "Team Sport": Empower cross functional partners in Product, Design and Engineering to run their own high quality evaluative studies through training frameworks, templates, workflows, etc while mentoring cross function partners to raise the overall research mindset.
Exercise Methodological Rigor: Flexibly apply mixed methodologies including contextual inquiry, usability testing, surveys, and quantitative analysis suited to fast paced product timelines and complex security domains.
Drive Global Alignment & Storytelling: Collaborate deeply with EPD teams across time zones, synthesizing complex data into compelling stories and actionable recommendations for executive stakeholders.
What they're looking for
- Experience: 4+ years of product development experience conducting UX research: in enterprise/B2B product environments, OR a Master’s degree/PhD in HCI, Psychology, Anthropology, Sociology, or related field with 2+ years of experience.
- Portfolio: A digital portfolio or case study deck demonstrating end to end: research ownership, complex technical problem spaces, generative and evaluative methodologies, and measurable business/product impact.
- Platform Knowledge: Experience researching desktop and mobile applications across macOS, Windows, iOS, or Android environments.
- Security Context: Background in identity, access management, cybersecurity, or enterprise IT admin tools is a strong plus.
- Supporting Your Well-Being
- Driving Social Impact
- Developing Talent and Fostering Connection + Community
