Service Advisor, MiamiNew

About Lucid At Lucid, we are creating exceptional mobility experiences through innovation to drive the world forward. Built on Lucid’s proprietary technology and software-defined vehicle architecture, our award-winning vehicles bring our “Compromise Nothing™” approach to the global automotive market.

What they're looking for

• Promptly address and correct any warranty claim rejections within the: established timeframe to maintain operational efficiency and customer satisfaction
• Responsible for acquiring customers signatures for service authorization and: service invoice via DocuSign and collecting payment for customer pay repairs
• Explanation of invoice to customers of repairs preformed to ensure correct: understanding of completed work and that all concerns have been address to customer satisfaction
• Greets incoming service clients, answer and direct phone calls, answer client: questions, and take messages as needed