Service Supervisor, RutherfordActive$134K

At Lucid, we are creating exceptional mobility experiences through innovation to drive the world forward. Built on Lucid’s proprietary technology and software-defined vehicle architecture, our award-winning vehicles bring our “Compromise Nothing™” approach to the global automotive market.

What you'll do

• Manages and develops Service Team members and the day-to-day service: business, including customer service interactions, reporting and repairs

• Performance Management: will learn to continually evaluate the performance of each employee and provide feedback on a consistent basis to drive results

• Will be involved in the selection, training, and development of service: employees, ensuring all positions are filled in a timely manner

• Support, implement and provide follow-up for all training

• Participate in meetings, workshops and other learning opportunities

• Ensure the team is providing the highest level of Lucid customer experience: while developing top of the line, everlasting professional relationships with our clients/vendors

What they're looking for

• Manage timecards and schedules for service center team members
• Address any client concerns or complaints quickly and professionally
• Develop a working knowledge of all industry standards, regulations,: restrictions, and ensures department compliance
• Delegate and direct all service tasks as directed by service manager,: ensuring client vehicles are repaired and returned on time