The opportunity
Solutions Consultant, Post-Sales at Ramp partner with Account Management to deepen and expand relationships with existing Ramp customers. You'll act as the technical and financial subject matter expert across the customer lifecycle — running product demonstrations to expand…
What you'll do
Partner with Account Managers to demonstrate new Ramp products and features: to existing customers, building the business case for expansion through customized demos and workflow illustrations
Evaluate customer requirements for expansion opportunities, assessing fit: through use-case analysis, ROI assessments, and technical scoping
Design and recommend best-fit Ramp architecture: including when and how to use APIs, ERP integrations, and HRIS connectors — based on each customer's existing systems and workflows
Act as a technical advisor to customers and internal teams, guiding: integration, configuration, and system design decisions without writing code directly
Troubleshoot ERP and integration blockers, and guide customers through: complex configuration decisions across NetSuite, Sage Intacct, Microsoft Dynamics, Oracle Fusion, and others
Support Account Managers on technical workstreams, ensuring faster: time-to-value during product rollouts and expansions
What they're looking for
- Be a subject matter expert across accounting systems and integration: partners; advocate for integration development in line with customer needs alongside Product and Partners
- Influence Ramp's product roadmap by channeling customer pain points and: feedback to Product and Engineering teams
- Contribute to internal documentation, tooling, and knowledge bases that scale: Ramp's ability to support integration use cases across a growing customer base
