The opportunity
Scale plays a vital role in the development of AI applications. Our customer base is growing exponentially, and you will be on the front lines, ensuring that the world's most innovative companies become passionate, lifelong Scale customers.
What you'll do
Partner with Scale AEs on the customer journey, delivering tailored demos and: prototypes according to the customer's requirements.
Develop technical domain expertise in Generative AI / large language model: applications for Enterprise use cases, including customers in financial services, insurance, SaaS, and similar enterprises.
Be accountable for securing the “technical win” by unblocking technical challenges
Interact with customers daily to understand their needs and design solutions to better serve them.
Design and develop “Scopes of Work” by breaking down customer challenges into a project plan
Work closely with forward-deployed Software and Machine learning Engineers to: develop agents in the initial post-sales stage
What they're looking for
- Work with AEs and PMs to identify customer-specific feature requests.
- Drive strategic initiatives to improve the efficiency and effectiveness of the Solution Engineering team.
- Strong engineering background with prior experience working with clients in a: pre or post-sales capacity to realize business goals.
- Prior experience developing with Python, Java and/or other web development languages.
