Solutions EngineerActive$120K–$150K

incident.io
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The opportunity

incident. io is the AI software reliability platform trusted by engineering teams at Netflix, Etsy, and 2,000+ companies who can't afford downtime.

What you'll do

  • You've been a Solutions Engineer before, and you've stood in front of senior: stakeholders and run demos that actually landed - not just clicked through slides.

  • You have a genuine interest in code and solving hard technical problems: not because a job spec told you to, but because you can't help yourself.

  • You operate with high ownership: if something needs sorting, you don't wait to be asked.

  • You want to know this product inside and out, not just enough to get through a demo.

  • When a technical objection comes up and you don't have the answer, it bugs: you until you find it - that's when you're at your best.

  • Thriving under pressure is your normal, not your exception: the moments when everything's on the line are the moments you show up hardest.

What they're looking for

  • You've been a Solutions Engineer before, and you've stood in front of senior: stakeholders and run demos that actually landed - not just clicked through slides.
  • You have a genuine interest in code and solving hard technical problems: not because a job spec told you to, but because you can't help yourself.
  • You operate with high ownership: if something needs sorting, you don't wait to be asked.
  • You want to know this product inside and out, not just enough to get through a demo.
  • When a technical objection comes up and you don't have the answer, it bugs: you until you find it - that's when you're at your best.
  • Thriving under pressure is your normal, not your exception: the moments when everything's on the line are the moments you show up hardest.
  • You want to build something, not just execute someone else's playbook: this function is still taking shape, and you want a say in what it becomes.