Sr. Project Manager, Sales Operations & ControlsNew$148K

Lucid Motors
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The opportunity

At Lucid, we are creating exceptional mobility experiences through innovation to drive the world forward. Built on Lucid’s proprietary technology and software-defined vehicle architecture, our award-winning vehicles bring our “Compromise Nothing™” approach to the global automotive market.

What you'll do

  • Lead Sales Operations projects from intake through requirements, solution: design, UAT, stakeholder alignment, deployment, and post-launch communication.

  • Own daily triage of ad hoc Salesforce, CFS, and sales operations system: issues by monitoring production behavior, investigating root causes, creating solution tickets, partnering with IT, and driving timely releases.

  • Identify and eliminate manual workflows, inefficiencies, and process gaps: across Transaction Operations, Order Operations, and Title Operations.

  • Develop and maintain analytics, reporting, dashboards, and operating: mechanisms that provide visibility into open tickets, completed work, production issues, UAT status, and project progress.

  • Maintain vehicle sales fee, discount, and incentive databases; execute: monthly and ad hoc incentive updates; validate incentive accuracy across systems; and troubleshoot production incentive issues.

  • Coordinate cross-functional implementation of new fees, discounts,: incentives, and sales programs, ensuring system readiness and accurate launch execution.

What they're looking for

  • Lead User Acceptance Testing for Sales Operations, including test script: creation, validation, release sign-off, defect follow-up, and stakeholder communication.
  • Own and maintain Order Agreement and Purchase Agreement document templates: and related repositories, including version control, template updates, approval coordination, and release readiness.
  • Partner with Legal and technical teams to enhance vehicle sales document: templates and maintain centralized document repositories for agreement packets and DocuSign templates.
  • Ensure tax and fee calculation accuracy across applicable U.S. and Canadian: workflows by validating logic, maintaining CFS configurations, managing the TOPS Lease Calculator, and partnering with IT, Tax, LFS, and external vendors on issue resolution.