Sr. Technical Solutions Engineer - Platform (Support)Posted today
The opportunity
As a Senior Technical Solutions Engineer, you will provide technical support for Databricks Platform related issues and resolve any challenges involving the Databricks unified analytics platform. You will assist customers in their Databricks journey and provide them with the…
What you'll do
Troubleshoot and resolve complex customer issues related to Databricks platform
Provide best practices support for custom-built solutions developed by Databricks customers
Deliver suggestions for improving performance in customer-specific environments
Assist with issues around third-party integrations with Databricks environment
Demonstrate and coordinate with engineering and escalation teams to achieve: resolution of customer issues and requests
Participate in the creation and maintenance of company documentation and knowledge articles
What they're looking for
- Be a true proponent of customer advocacy
- Strengthen your AWS/Azure and Databricks platform expertise through learning and internal training programs
- Participate in weekend and weekday on call rotation
- + years experience designing, building, testing, and maintaining: Python/Java/Scala based applications. Expert level knowledge in python is desired .
