The opportunity
Samsara (NYSE: IOT) is the pioneer of the Connected Operations™ Cloud, which is a platform that enables organizations that depend on physical operations to harness Internet of Things (IoT) data to develop actionable insights and improve their operations. At Samsara, we are…
What you'll do
Work directly with customers and customer-facing teams to understand unmet: needs, test assumptions and identify opportunities worth pursuing. Agree on success measures with Product and Design before investing in a solution.
Lead ambiguous initiatives end to end, from discovery and prototypes through: production rollout, adoption and iteration. Use customer feedback and product data to decide what to improve, expand or stop.
Write and ship code on the critical path. Work across services, APIs and: customer-facing experiences as the problem requires, combining technical depth with the ability to learn unfamiliar parts of the product.
Set technical direction for your area and align the teams needed to deliver: it. Make pragmatic architecture choices that support rapid learning today and reliable growth over time.
Own the production quality of what you build. Design for correctness,: reliability and performance, plan safe rollouts, and use operational evidence to address the constraints that emerge as usage grows.
Increase the effectiveness of the engineers around you through design and: code reviews, mentoring senior engineers, and removing recurring obstacles to delivery. Share context and decisions so others can move independently.
What they're looking for
- Champion, role model, and embed Samsara’s cultural principles (Focus on: Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new offices
- Hire, develop and lead an inclusive, engaged, and high performing team
- A track record of shipping customer-facing products and growing them beyond: their initial launch. You can explain your contribution to measurable outcomes such as adoption, revenue growth, retention, customer efficiency or cost to serve.
- Strong product judgement. You have worked directly with customers, clarified: poorly defined problems and made decisions using evidence, including changing direction when an initial idea did not work.
