Staff Field Quality Engineer - VehicleNew

Lucid Motors
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The opportunity

At Lucid, we are creating exceptional mobility experiences through innovation to drive the world forward. Built on Lucid’s proprietary technology and software-defined vehicle architecture, our award-winning vehicles bring our “Compromise Nothing™” approach to the global automotive market.

What you'll do

  • Vehicle-Level Authority: Lead technical decision-making for complex customer concerns that cross vehicle systems, have unclear ownership, or require expertise beyond a single commodity.

  • Root Cause Governance: Define investigation strategy, evidence standards, and root cause criteria to ensure conclusions are reproducible, data-supported, and actionable.

  • Corrective Action Strategy: Direct permanent corrective and preventive actions across product design, software, calibration, manufacturing, suppliers, diagnostics, and service procedures.

  • Fleet Risk Assessment: Quantify affected populations, severity, recurrence risk, warranty exposure, and customer impact to prioritize escalations and guide business decisions.

  • Cross-Functional Alignment: Coordinate Product Engineering, Systems Engineering, Software, Manufacturing, Supplier Quality, Reliability, Service, Diagnostics, Warranty Engineering, and Field Operations to drive accountable issue resolution.

  • Validation Standards: Establish objective validation plans, acceptance criteria, sample requirements, monitoring periods, and post-implementation checks to confirm corrective action effectiveness.

What they're looking for

  • Technical Mentorship: Mentor Field Quality Engineers in diagnostics, systems thinking, failure analysis, statistical problem-solving, and clear technical communication.
  • years of experience in automotive field quality, vehicle integration, systems: engineering, product engineering, reliability, vehicle diagnostics, validation, manufacturing quality, or a related technical discipline.
  • Bachelor’s degree in Mechanical Engineering, Electrical Engineering,: Automotive Engineering, Mechatronics Engineering, Systems Engineering, Computer Engineering, or a related technical field.
  • Experience investigating and resolving complex customer-facing vehicle issues: across multiple systems or commodities.