The opportunity
The Staff Forward Deployed Solutions Engineer will work directly within a business domain (e. g.
What you'll do
Map the workflows in your domain: the ones running today, and the ones that don’t exist yet because they weren’t feasible without agents or automation tools.
Identify the step-change opportunities: where AI, ML, or automation unlock throughput, coverage, or speed.
Build the business case, quantify projected impact, and align with domain leadership on priorities.
Map structured and unstructured data flows across the systems involved (CRM,: ERP, ticketing, document stores, internal tools, external SaaS).
Define the target workflow: what the agent does, what the human does, and where they hand off.
Figure out what context the agent or model needs to do the work well: and how to get it there reliably (retrieval, grounding, tool access, memory).
What they're looking for
- Hands-on technical fluency. CLIs, APIs, webhooks, SQL, and Python scripting.: Working knowledge of LLM and agent behavior — prompting, context, tool use, RAG, MCP, evals, failure modes. Be very comfortable with a cloud platform.
- Trustworthy with elevated access. Least-privilege, auditability, and safe rollbacks are second nature.
- Strong technical and process judgment. You think in outcomes and KPIs, can: defend prioritization calls, and are comfortable being the most technical person in a business meeting and the most business-savvy in a technical one.