Staff Product EngineerActive

The opportunity

Fin is the AI Customer Agent company on a mission to help businesses provide perfect customer experiences.

What you'll do

  • Contribute to our technical architecture as we grow. We scale to service: requests from all our customers’ customers. We’re growing and so are they.

  • Care about agility as much you care for scalability and availability.: Continuous deployment keeps us focused on incremental releases. Even our biggest technical achievements roll out piece by piece, feature flagged out of sight.

  • Contribute to all phases of software development including ideation,: prototyping, design and implementation. This role has a mix of both hands-on development as well as lead/architecture work.

  • Build using the best tools in the industry. We invest heavily in AI-powered: developer tools that remove friction and help you focus on solving meaningful problems.

  • Play an active role in hiring, mentoring and career development of other engineers

  • Raise the bar for technical standards, performance, reliability, and operational excellence

What they're looking for

  • Ideally, you’ve built an exciting SaaS product in your previous roles and: loved the satisfaction that comes with knowing that people around the world are using something you’ve created
  • Significant, demonstrated impact that your work has had on the product and/or the teams
  • Deep knowledge of a high-level programming language (for example, Ruby,: Python, Perl etc.) but it doesn’t need to be a language that we use here! Great people are effective and learn what we use quickly (or introduce us to better ways of working)
  • You will have experience with Distributed systems