The opportunity
At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make global commerce so easy there will be more of it.
What you'll do
Own the vision and strategy for the AI-powered freight operating system.: Define how multiple operational surfaces work together to automate work end-to-end—identifying the highest-leverage workflows, sequencing investment, designing AI/automation solutions that handle them, and progressively removing humans from the loop while improving accuracy and speed.
Drive business impact, not just product output. Tie every initiative to a: measurable business result—cost savings, productivity per operator, cycle time, error reduction, margin. Define the metrics, instrument them, and own the P&L-level outcomes of what your domain ships.
Reengineer operations, don't just digitize them. Map and redesign the: underlying operational processes before automating them. Bring strong process-engineering and consulting skills to challenge how work is done today and influence operations and commercial stakeholders toward a new, leaner operating model.
Own your domain end-to-end, from problem discovery and process diagnosis: through launch, adoption, and iteration across the workflows and teams in your area.
Partner deeply across functions—Engineering, Design, Operations, Commercial,: and regional leaders—to align competing priorities and translate complex, multi-step logistics workflows into automated, intuitive systems delivered as cohesive experiences.
Use data to set direction, not just measure results. Build metrics frameworks: that connect automation rates, operator adoption, product health, and business outcomes, and use them to guide where to invest next across your domain.
What they're looking for
- Represent your domain in leadership forums, influencing resource allocation: and strategic direction for how Flexport's operations scale through software and AI.
- Mentor PMs on the team: raise the bar for how we write specs, prioritize, communicate trade-offs, and ship.
- + years of product management experience.
- Demonstrated ability to own a product domain (not just a feature or single: product area) and drive outcomes across multiple teams.
