Staff Software Engineer, GTM & AI StrategyNew

The opportunity

Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy.

What you'll do

  • to-1 Development: Build and prototype new internal products from scratch that leverage LLMs and Agentic AI to automate account research, lead prioritization, and complex quoting logic.

  • Infrastructure Integration: Develop the backend connective tissue between our custom quoting engine, Salesforce, and internal data lakes to ensure a seamless, low-latency end-to-end experience.

  • Technical Problem Solving: Act as a key executor to solve complex synchronization and architectural challenges across the GTM stack, ensuring systems are scalable and resilient.

  • Build Great Products: Deliver significant core capabilities that have broad impact; take high-level goals and turn them into sequenced, production-ready code.

  • Problem Solve: Anticipate shifts in product needs and build flexible, decoupled backend systems that can evolve with our AI strategy.

  • Deliver Quality: Ensure the reliability of GTM tools by building deep observability into every service you ship.

What they're looking for

  • Deep Backend Expertise: Extensive experience in backend languages (Java, Go, Python) with a track record of building complex, distributed systems.
  • Applied AI/ML Skills: Practical, hands-on experience building LLM agents in a production environment.
  • Systems Architecture: Ability to implement event-driven architectures and manage data flow across disparate systems with high integrity.
  • Education: Bachelor’s or Master’s degree in Computer Science, or a related technical Field.